A quick heads-up for anyone planning embroidered workwear this winter. From the end of November 2026 we will be charging a £35 digitising fee. Until then, digitising is still free on every embroidery order, so if you want to keep it that way, the time to order is now.
What Digitising Is, And Why We're Charging For It
Digitising is the step where your logo, whether that is a JPEG, a PNG or just a photo of a business card, is turned into a stitch file an embroidery machine can sew. We build it by hand, here in Ramsgate, and check it before anything goes near your garments. It is skilled work that takes real time, and from the end of November it will carry a £35 fee. You can see how it works in our digitising walkthrough.
How To Avoid The Fee
Place your embroidery order before the end of November and digitising stays free. Winter is our busiest stretch for hoodies, beanies, softshells and hi-vis, so ordering early also gets your team kitted out before the cold really sets in.
- Want it done in one go? The Winter Bundle gives you five polos, two hoodies, a body warmer or softshell and a beanie, all embroidered with your logo. See the bundle prices.
- Picking your own? Browse hoodies, softshells and gilets and beanies, then send us your logo.
- Working in a trade? Our fixed-price bundles cover Gas Safe, NICEIC, F-Gas and WaterSafe teams.
A free trade account still takes 10% off, and the 5%, 10% and 15% volume discounts at 10, 25 and 50 items still apply on top.
Frequently Asked Questions
When does the digitising fee start?
From the end of November 2026 we will charge a £35 digitising fee for embroidery. Until then, digitising is still free on every embroidery order.
What is digitising?
It is the step where your logo is turned into a stitch file that an embroidery machine can sew. We build it by hand in-house in Ramsgate and you approve it before anything is stitched.
How do I make sure I don't pay the fee?
Place your embroidery order before the end of November 2026. The quickest way is to pick your garments in the shop or choose a bundle, then send us your logo.
Does the trade account discount still apply?
Yes. A free trade account still takes 10% off, and the 5%, 10% and 15% volume discounts at 10, 25 and 50 items are unchanged.